CRM

We help you to better customer relationships

Within our CRM offer, we help you with everything related to CRM systems. We help you automate and streamline customer relationships by taking advantage of all the possibilities of CRM platforms. Read more about our offer and how we can help you below.

Mark Oscarsson

Manager CRM

mark.oscarsson@consid.se +4670-348 40 17

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Build customer relationships with CRM

The CRM business area offers cutting-edge expertise in CRM systems; sales, customer service, field service and marketing. We help our customers automate and streamline their customer relationships by taking advantage of all the possibilities of CRM platforms. We contribute to developing the customer’s CRM strategy by examining their processes and finding areas that can be developed and benefit from improved system support.

Gather your customers and business

CRM (Customer Relationship Management), customer relationship system, takes its starting point in strengthening the offer by highlighting customer relationships from a holistic perspective. We feel that the core of information for customers is precisely CRM systems where you collect information about your customers and their business. This information is then used to replenish surrounding systems such as ERP and PIM systems or to enrich marketing.

Specialists in customer-driven organisations

We are specialists in customer-driven organisations that are digitally active and that place high demands on technical expertise. This means that we stand for a comprehensive offering that embraces the entire value chain from analysis, strategy, underlying idea and concept to a complete solution and optimization.

Dynamics 365 and PowerApps

We currently offer primarily five parts within Dynamics 365 and PowerApps. These parts help you in everything from CRM, sales and customer service to marketing, field service and app creation. Read more about each part below.

Read more about our areas of expertise in CRM

Business Area

Dynamics 365 Sales

Support sales work at all levels of the organization with Dynamics 365 Sales. Activate & accelerate your digital sales by connecting people with processes.

Business Area

Microsoft Power Apps

Create apps quickly, for all devices, tailored to your business needs & connecting to your company's stored data using Mocrosoft Power Apps.

Business Area

Dynamics 365 Marketing

Automate marketing with Dynamics 365 Marketing. Communicate with customers one by one - but on a large scale, with Marketing Automation.

Business Area

Dynamics 365 Field Service

You can help service personnel out at the customer. Solve problems proactively using IoT before customers notice them.

Business Area

Dynamics 365 Customer Service

Manage matters efficiently & capture knowledge with Dynamics 365 Customer Service. A complete solution for consistent & connected support in all channels.

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    Business Area

    App Development

    Our Mobility business area helps our customers with scalability throughout the life cycle.

    Business Area

    System Development

    We help our customers with planning and execution to ensure usability, further development and management.

    Business Area

    Marketing & Communications

    Comprehensive services in marketing, user experience & communication. Experts in UX, digital marketing & branding.

    Business Area

    Brand Development & Design

    Experts in brand development through innovation, brand strategy, digital transformation & design.

    Business Area

    Artificial intelligence (AI)

    There is enormous potential in AI technology. Keep your data organized & be creative. No limits how to streamline operations with AI.

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    Interactive

    Our business area Interactive helps customers create digital services, experiences and complete solutions.

    Business Area

    Education

    We provide one of Sweden's most reputable platforms for digital training and courses.

    Business Area

    Cloud

    Take advantage of cloud services from Microsoft Azure, Amazon Web Services, Google Cloud & local cloud providers.

    Business Area

    Application Management

    Complete solutions for total delivery within support, management, development, project management.

    Business Area

    Modern Workplace

    We create functioning digital workplaces with the employees in focus.

    Business Area

    Digital Transformation

    We help our customers meet their digital challenges with development in strategy, operations & business.

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    CRM

    Automate & streamline your customer relationships by taking advantage of all possibilities of CRM platforms.

    Business Area

    Innovation

    We promote ideas, creativity and trade in our customers' businesses.

    Business Area

    Business Intelligence

    We help our customers make the right business decisions, based on data using the right BI-system.

    Business Area

    Embedded Systems

    We develop Embedded Systems that will take your product to the next level & generate business value.

    Business Area

    Test & Quality Management

    We help our customers test and set requirements for their products.

    Business Area

    Internet of Things

    We increase the connection between people and things.

    Business Area

    Information Security

    We help our customers to grasp and secure the most important asset - the information.