Dynamics 365 Field Service is a tool to help customer service staff. Solve problems proactively using IoT (Internet of Things) before customers notice them.
Do you want to know more about Dynamics 365 Field Service and how we can help you support service staff at your customers?
Offer proactive service
Proactively identify and solve problems remotely before customers notice them using IoT sensors.
Transform your cost center into a profit-making profit center by moving from a model with scheduled service to providing predictive maintenance on time through signals from IoT data.
Choose the right techniques at the right time using AI-based scheduling recommendations and manual, semi-automatic or fully automatic scheduling.
Minimize travel time and maximize resource utilization, while you can adapt your work to delays, cancellations and urgent work with the help of built-in optimization of the scheduling board.
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